Returns & Exchanges
At Victrix Miniatures, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your order isn't a perfect fit, our streamlined process ensures a quick resolution so you can get back to your style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing